Yesterday was the first time I visited this dealership and it certainly will not be the last. I was there trying to use the EV charging station and needed help and I got the absolute best service from Dylan (not sure about spelling). He was so kind very professional and made me feel special and a valued customer. He was the BEST ! So the next time I’m considering a new vehicle or my husband a new truck we will most definitely check with this car dealership first mainly because of Dylan being the kind of young man I would want to deal with. You might forget many things but you never forget how someone makes you feel. Rusty Wallace Ford in Dandridge is extremely LUCKY to have this fine young gentleman working at their dealership. Cynthia

Matt was great to deal with! He was polite , professional and very balanced as a salesman. Matt went to space and back to make our deal! Highly recommend rusty wallace ford of Dandridge and see Matt for your salesperson! Tony & Sherry

kevin was awesome!! he was so helpful! thank you ! i got a great deal! thank you again

If you need a truck or car, Chris Shultz is the man to see. No high pressure xx, just straight talk. I have been a truck buyer for over 50 years and the experience at Rusty Wallace was far better than any I have ever had....anywhere...bar none. Don't buy another vehicle till you see Chris Shultz at Rusty Wallace, Dandridge.

We just bought a Ford explorer from Nathan. He was so very helpful and very knowledgeable on all the electronics!!!! I know I will be calling on him with more questions!!

We have been customers for 20+ years and are always treated great and everyone is helpful from sales, financing to service. Our new salesman is Kevin, who I also consider a new friend..

Kevin our sales guy was FANTASTIC! Appreciated the continuous communication and all the hard work to help get us into a vehicle that fit our budget.

We had a great experience at this dealership, our salesman Kevin Hamker was great. We went with the intent to possibly buy another used ford which we drove a couple of them, but was not sold on what we drove. Kevin was very patient with us when we told him what we wanted to spend and the amount of the payment we wanted to be at. We decided to drive a Jeep Compass and we liked it, but decided to think about it over the weekend. What we like is that Kevin was not pushy (which we don’t like) when we told him we would call him Monday and let him know if we decided to buy the vehicle or not and he was fine with that. We did end up buying the vehicle and we are very happy with it. We would recommend this dealership if you are looking to purchase a vehicle.

I went to this dealership knowing what I wanted, explained it to my salesman and shortly after they found the truck I wanted at a different dealership and got it for me. Couldn't be happier with my purchase. What I appreciate the most is the no pressure salesman, I have walked out of many dealerships as they tried to talk me into something I didn't want. I highly recommend them,and appreciate their honesty.

I drove to dealership, didn't look at anything on the lot. Salesperson [Nathan States] met me at the door. I knew what I wanted and told him. They didn't have the F 150 with the equipment I requested. They didn't try to sell me another truck. Nathan searched and located what I ask for some distance away at another dealership. Robert came by and we agreed on price. A couple days later Nathan called and said I could come by and pick up my new F 150. I was very well pleased with the experience.

I found my car on marketplace and called to see if we could come and look at it. From the moment we walked in we had the best experience. I will be getting my next car here and will recommend them to anyone who might be looking for a vehicle.

Am extremely happy with this sale experience. Found the vehicle online, called & spoke with my salesman Chris. He brought the vehicle to us for us check it out. Got pre-approved for financing through their online website. Went in & discussed the terms & Chris worked magic getting things exactly the way I would have wanted them. I could not have gotten any better service from anyone, anywhere. Would highly recommend that if you are in need of transportation, you need to contact Chris & let him work with you to get you in that new or used vehicle. Everyone there is courteous & attentive. You will be glad you went to Rusty Wallace Ford. This is my 4th purchase from them! Five stars!!!!

I went in with no intention on purchasing that day. Everyone was friendly and welcoming. Jacob was very knowledgeable about the vehicles and when he wasn’t sure about a question he was honest and said he would find out. I would definitely recommend this bunch again and again. Thank you for helping me. I look forward to my next purchases.

This is the 3rd new vehicle we have purchased from Rusty Wallace Ford. This time we purchased a 2025 Explorer and Aaron Miller was our sales person. Aaron worked to get us a fair deal and overall it was a fast and easy process. I would recommend Rusty Wallace Ford and when you go, ask for Aaron!

I was looking for a new truck and decided to take a test drive and landed at Rusty Wallace Ford in Dandridge. Isaiah Sawyer was my sales rep and really did a great job with all of my questions and requests. While they did not have exactly what I was looking for on the lot that day, they had one delivered the next day! Having owned a new F150 (2006), I knew that Ford would at least meet my needs. I purchased a Ranger XLT this time and I can say it is not the Ranger from back in the day. This has exceeded my expectations over and over again! I’ve owned it for a little over a month and am incredibly pleased with this purchase! Isaiah Sawyer was knowledgeable, helpful, laid back, and trustworthy. We've been a “Ford family” for a long while and we will continue to enjoy our daily routine in the comfort and safety of a Ford. Thanks again for a fantastic experience!