Have Questions?

Thanks to the invention of the smartphone, address books are a thing of the past, but the good thing about having your contacts in the palm of your hand is that you can recall this information at a moment's notice, even when you're out and about. This is great news if you find yourself unexpectedly in need of quality Ford service, or if you decide it might be a good time to take a test drive of the Ford Escape, F-150, Expedition, Explorer, or Mustang.

Do you have questions about the latest features in the new Ford models? Or did you have a concern regarding a noise in your vehicle? You can contact us a number of ways, through this form, which is sent through our email system, by phone, or by stopping by in person the next time you're out in Dandridge. We work hard to offer our customers the convenience of being able to reach someone when it matters, which is why we offer extended hours throughout the week and have team members ready to answer your questions. Whether you have a sales question, service or parts concern, or you want to know if we have the latest model in our inventory, our customers can find the answer with us.

Let Us Know What You Think

Another benefit to our feedback form is that you can quickly tell us how we're doing, because the comments of our Dandridge, Sevierville, Morristown, TN, Newport, TN, and Jefferson City, TN, customers are taken to heart. We strive to provide you with the highest level of customer service, so letting us know what we are doing right, or wrong, is going to be used to better your experience the next time you visit. Simply taking a few minutes of your time to fill out this form with your information will go a long way and one of our team members will give you a prompt response to your inquiry. However you choose to get in touch with us, we're always ready to talk and set your worries at ease

Do you have any questions for us?


Rusty Wallace Ford

134 Sharon Drive
Directions Dandridge, TN 37725

  • Sales: (865) 940-1590
  • Service: (865) 940-1590
  • Parts: (865) 940-1590


  • Monday 9:00am - 7:30pm
  • Tuesday 9:00am - 7:30pm
  • Wednesday 9:00am - 7:30pm
  • Thursday 9:00am - 7:30pm
  • Friday 9:00am - 7:30pm
  • Saturday 9:00am - 6:30pm
  • Sunday Closed