Employment Opportunities

Job Openings

SALES

We a currently looking for highly motivated people that have a desire to grow with our new state of the art facility. Seeking people for the Sales department apply in person 10am to 4 pm Mon thru Thur. We prefer no experience will train.Must have good driving record. Salary plus commission.

 

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Oil Change Technician

As an Oil and Tire Technician, you will perform basic preventative maintenance on customer vehicles such as oil, fluid and tire changes. You may also be asked to assist our more experienced auto mechanics with more complicated repairs.  This is an excellent learning opportunity for someone looking to expand upon their natural automotive or mechanical abilities.


Basic Qualification / Minimum Requirements:

  • High school diploma or equivalent
  • Minimum of 1 year of automotive maintenance experience or recent auto tech school  degree preferred
  • Proven mechanical aptitude and skillset in car maintenance required
  • Valid driver's license and a good driving record
  • Ability to perform day-to-day physical tasks involving moderately demanding work including: standing, kneeling, crawling, turning, and pushing or lifting moderately heavy objects.

We offer a wide range of exciting benefits for Rusty Wallace Ford Employees, including:


  • Medical, Dental, Life Insurance Available
  • Paid Vacations
  • Employee Discounts
  • 401(k) (eligible after 90 days of service)
  • Paid Ford Factory Training
  • Family Environment

A valid driver's license is required for all positions. Drug screening and a background check are a part of our hiring process.


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Service Advisor

Automotive Service Advisor

Rusty Wallace Ford, Dandridge TN 37725


Rusty Wallace Ford in Dandridge, Tennessee is seeking a Service Advisor to join our growing team! We are looking for a bright, motivated, and energetic professional with great customer service skills. We offer an excellent opportunity in a growing environment. The ideal candidate will have the opportunity to work hands-on and provide outstanding service. If you have experience and a proven track record of success, we would like to hear from you! Rusty Wallace Ford is a well-respected dealership in East Tennessee.

We are looking for dedicated Service Advisor to help grow our booming service department and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Qualifications: DO NOT APPLY IF YOU DO NOT MEET THE MINIMUM LEVEL OF EXPERIENCE

  • Minimum of 24 months experience as an Automotive Service Advisor

  • Must be able to manage in a fast-paced work environment

  • Knowledge of automobiles & Tennessee Drivers License

  • Positive attitude

  • High volume mentality

  • High school or equivalent

  • Accredited training in service advisor skills, customer satisfaction and quality control

  • Ability to read, write and speak English fluently.

  • Ability to concentrate and accomplish tasks despite interruptions

  • Ability to perform a variety of tasks simultaneously

  • Proficient use of computers/business machines


Responsibilities

  • Greets customers promptly

  • Obtains customer and vehicle information

  • Clearly reports all vehicle symptoms as described by the customer

  • Determines and recommends needed maintenance base on age, mileage, and vehicle history

  • Prepares complete and accurate estimate of cost for labor and parts

  • Establishes follow-up time

  • Monitors the progress of each vehicle throughout the day, updating customers frequently

  • Verifies that final invoice reconciles with work performed on the repair order

  • Explains all completed work and charges to customers

  • Maintain CSI scores above group average


Benefits

  • Clean and professional work environment

  • 401(K)

  • Paid vacation

  • Health, Dental, Vision benefits, etc.

  • Full time



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Contact

Rusty Wallace Ford

134 Sharon Drive
Directions Dandridge, TN 37725

  • Sales: (888) 286-7008
  • Service: (888) 960-2569
  • Parts: (888) 375-1957

Hours

  • Monday 9:00am - 7:30pm
  • Tuesday 9:00am - 7:30pm
  • Wednesday 9:00am - 7:30pm
  • Thursday 9:00am - 7:30pm
  • Friday 9:00am - 7:30pm
  • Saturday 9:00am - 6:30pm
  • Sunday Closed
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